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YOUR DATA MATTERS

sh77 Privacy Policy: How We Handle Your information

This Privacy Policy explains exactly what information sh77 collects when you access our platform, how we use it, and the choices you have over your own records — including transaction data from GrabPay and Bank Transfer. Access to this platform depends on local law and is available only in eligible regions.

  • Account data protection
  • GrabPay & Bank Transfer records
  • Your rights, clearly stated
  • Live casino and slots
POLICY POSTURE

What We Collect and Why We Collect It

When you open an account on sh77, we collect the information you provide directly — your name, contact details, and the credentials you use to log in. We also record transaction activity connected to your account wallet, including deposits and withdrawals processed through GrabPay and Bank Transfer. This transaction history is kept so we can verify payments, resolve disputes and maintain accurate account records for you. Beyond what you enter manually, our systems record standard technical signals: device type, browser session data, pages visited and the time of each session. We use this to keep the platform running correctly on mobile and to detect unusual activity on your account. We do not sell this data to third parties for marketing. Where we share data with payment processors or identity verification services, we do so only to the extent needed to complete the action you have requested. Data handling practices are subject to applicable law in the Philippines and the eligible regions where this platform operates.

  • GrabPay deposit records

  • Bank Transfer transaction logs

  • Account login activity

  • Session and device signals

POLICY SCOPE

Where This Policy Applies and What It Covers

This policy covers the sh77 platform and the account you hold with us. It does not extend to third-party websites, payment gateways operating under their own terms, or external services you may reach through links on this site. Understanding the boundary helps you know where our obligations begin and end.

  • Account Access

    Any information collected when you log in, update your profile or verify your identity falls under this policy. This includes the email address, phone number and account credentials you submit through our login and registration screens.

  • Transactions

    Payment records tied to your account wallet — GrabPay deposits, Bank Transfer entries, withdrawal requests — are stored by us and governed by this policy. The payment provider's own terms apply separately to how they process the transaction on their end.

  • Site Content and Browsing

    Session data generated while you browse the lobby, view game categories or navigate between sports markets and casino sections is collected under this policy. We use it to maintain platform performance, not to build advertising profiles.

  • Third-Party Services

    Links to external sites, third-party payment apps or identity services operate outside this policy once you leave our platform. We are not responsible for how those services handle your data; check their own privacy terms before proceeding.

YOUR ACCOUNT RIGHTS

Practical Steps You Can Take Over Your Own Data

You have the right to review the personal information we hold on your account, correct anything that is outdated or wrong, and ask us questions about how specific records are used. These are not abstract commitments — each one has a clear path through your account or our support channel. If you believe a record is inaccurate, the fastest route is to update it directly in the account settings page after logging in; fields for contact details and profile information are editable there. For transaction records tied to GrabPay or Bank Transfer, these are displayed in your account wallet history and cannot be altered unilaterally by either party once the payment has been processed, but you can raise a query if something looks incorrect. Requests to close your account or ask about data retention periods should go to our support team through the contact paths listed on this page.

  • Review Your Records

    Log in and open the account dashboard to see your profile data and wallet transaction history. GrabPay and Bank Transfer entries are listed with dates and amounts exactly as processed.

  • Correct Account Details

    Name, contact number and email address can be updated from the account settings screen. If a field is locked, contact support with the correction and we will review it against your original registration.

  • Raise a Data Question

    If you want to know what specific data we hold, why we hold it or how long it is kept, send your question through our support channel. We will respond with the relevant detail from your account record.

  • Request Account Closure

    To ask about closing your account or the data retained afterward, contact support directly. We will walk you through what is deleted, what is retained for legal or payment-record purposes, and the timeline involved.

REACH OUR TEAM

How to Contact Us About This Policy

If this policy raises a question you cannot resolve through your account dashboard, our support team is the direct line. Bring your account details when you reach out so we can locate your records quickly and give you a specific answer rather than a general one.

  • Live Chat

    Open the chat widget on the platform to reach support directly. Have your registered email or account number ready so the agent can pull your records without delays.

  • Email Support

    Send a written data or privacy question to our support email address listed on the Contact page. Include your full registered name and the nature of the request so we can route it to the right team.

  • Account Dashboard

    Many data questions can be answered without contacting support at all. Log in, go to your account dashboard and check the wallet history, profile fields and session activity already visible there.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply account-level security measures including encrypted login sessions and session timeout controls to reduce the risk of unauthorized access. Cookie usage on the platform is limited to functions that keep you logged in and remember your session state across pages — we do not use cookies to serve third-party advertising. Data retention periods vary by record type: active account data is kept while your account is open; transaction records connected to GrabPay and Bank Transfer are held for the period required under applicable financial record rules. If you have a concern about a specific record, reach out through the support channel listed on this page.

  • Encrypted Sessions

    Your login and account activity travel over encrypted connections. Session timeout is applied automatically after a period of inactivity, which reduces the risk of unauthorized access if you step away from your device.

  • Cookie Use

    Cookies on sh77 maintain your logged-in state and track session activity for platform performance. We do not pass cookie data to advertising networks or use it to profile you across other websites.

  • Data Retention

    Account profile data is retained while your account is active. Payment records, including GrabPay and Bank Transfer entries, are kept for the duration required by applicable financial compliance rules and deleted once that period ends.

  • Policy Updates

    When we update this policy, the revised version is published on this page with a note at the top indicating the date of the most recent change. Continued use of the platform after a revision indicates acceptance of the updated terms.

POLICY QUESTIONS ANSWERED

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about how sh77 handles your data. If your question is not listed here, reach out through live chat or email support and we will get you a direct answer.

What personal information does sh77 collect when I open an account?

We collect the details you provide at registration — name, email address, phone number and login credentials. Once your account is active, we also record wallet transactions, session activity and device signals needed to keep the platform running correctly for your account.

Can I see my GrabPay and Bank Transfer records in my account?

Yes. Every GrabPay deposit and Bank Transfer entry processed through your account wallet is listed in the transaction history section of your account dashboard. Log in and open the wallet history to see each entry with its date and amount as recorded.

Does sh77 share my data with third parties?

We share data with third parties only when it is needed to complete an action you have requested — for example, passing payment details to a processor to complete a GrabPay transaction. We do not sell your data or share it for advertising purposes.

How do I correct an error in my account profile?

Log in and go to account settings. Contact details and profile fields are editable from there. If a field is locked and you need a correction made, contact support with the right information and we will verify and update it on your account.

How long does sh77 keep my account data after I close my account?

Profile data associated with a closed account is removed in line with our standard retention schedule. Transaction records — including GrabPay and Bank Transfer history — are kept for the period required under applicable financial record rules before being deleted.

How do I ask a question about this Privacy Policy?

Use the live chat widget on the platform for a quick response, or send a written question to the support email listed on our Contact page. Include your registered account name so the team can locate your specific records and give you a precise answer.